Privacy Policy

Stoneware.in.net knows that you care how information about you is used and shared and we appreciate your trust in us to do that carefully and sensibly. We have the highest standards of security for secure transactions and customer information privacy. This notice describes the privacy policy of Stoneware.in.net. By visiting Stoneware.in.net, you are accepting and consenting to the practices described in this Privacy Notice.

By mere use of the website, you expressly consent to our use and disclosure of your personal information in accordance with this Privacy Policy. This Privacy Policy is incorporated into and subject to the Terms of Use

Controllers of Personal Information Any personal information provided to or gathered by Stoneware.in.net under this Privacy Notice will be stored and controlled by Stoneware.

What Personal Information about customers does Stoneware.in.net gather?

The information we learn from customers helps us personalise and continually improve your shopping experience at Stoneware.in.net. We use your information to assist sellers in handling orders, deliver products and services, process payments, communicate with you about orders, products, services and promotional offers, update our records and generally maintain your accounts with us, display content such as wish lists, recommend merchandise and services that might be of interest to you. We also use this information to improve our platform, prevent or detect fraud or abuses of our website and enable third parties to carry out technical, logistical or other functions on our behalf.

Information you give us: We receive and store any information you enter on our website or give us in any other way. You can choose not to provide certain information but then you might not be able to take advantage of many of our features. We use the information that you provide for such purposes as responding to your requests, customising future shopping for you, improving our platform, your shopping experience and relevance, the overall wellbeing of the marketing experiences you face with us and communicating with you.

Automatic Information: We receive and store certain types of information whenever you interact with us. For example, like many websites, we use "cookies" and we obtain certain types of information when your web browser accesses Stoneware.in.net or advertisements and other content served by or on behalf of Stoneware.in.net on other websites. We may also receive/store information about your location and your mobile device. We may use this information for internal analysis and to provide you with location-based services, regional preferences, such as advertising, search results, and other personalized content.

E-mail Communications: To help us make e-mails more useful and interesting, we often receive a confirmation when you open e-mail from Stoneware.in.net if your computer supports such capabilities. We also compare our customer list to lists received from other companies in an effort to avoid duplication and sending unnecessary messages to our customers. If you do not want to receive e-mail or other mail from us, please adjust your Customer Communication Preferences.

Information from other sources: We might receive information about you from other sources and add it to our account information.

By using or continuing to use the site you agree to our use of your information (including sensitive personal information) in accordance with this Privacy Notice, as may be amended from time to time by Stoneware.in.net in its discretion, in accordance with change in regulations or otherwise. You also agree and consent to us collecting, storing, processing, transferring and sharing information (including sensitive personal information) related to you with third parties or service providers for the purposes as set out in this Privacy Notice- technical, customer experience initiatives, 3PL logistics service experience etc

If you do not agree please do not use or access our website.

We may be required to share the aforesaid information with government authorities and agencies for the purposes of verification of identity or for prevention, detection or investigation, including of cyber incidents, prosecution and punishment of offences. You agree and consent for Stoneware.in.net to disclose your information, if so required, under applicable law.

What about cookies?

• Cookies are alphanumeric identifiers that we transfer to your computer's hard drive through your web browser to enable our systems to recognise your browser and to provide features recommended for you, personalised advertisements on other websites and storage of items in your shopping cart between visits.
• The help menu on the menu bar of most browsers will tell you how to prevent your browser from accepting new cookies, how to have the browser notify you when you receive a new cookie and how to disable cookies altogether. If you do leave cookies turned on, be sure to sign off when you finish using a shared computer.

Does Stoneware.in.net share the Information it receives?

Information about our customers is an important part of our business and we are not in the business of selling it to others. Stoneware.in.net shares customer information only as described below and with Stoneware and the subsidiaries which Stoneware controls and that are either subject to this Privacy Notice or follow practices at least as protective as those described in this Privacy Notice.

• Third Party Service Providers: We employ other companies and individuals to perform functions on our behalf. Examples include fulfilling orders, delivering packages, sending postal mail and e-mail, removing repetitive information from customer lists, analysing data, providing marketing assistance, providing search results and links (including paid listings and links), processing credit card payments and providing customer service. They have access to personal information needed to perform their functions, but may not use it for other purposes. Further, they must process the personal information in accordance with this Privacy Notice and as permitted by applicable law.
• Promotional Offers: Sometimes we send offers to selected groups of Stoneware.in.net customers on behalf of other businesses. When we do this, we do not give that business your name and address. If you do not want to receive such offers, please unsubscribe your email address with us.
• Business Transfers: As we continue to develop our business, we might sell or buy stores, subsidiaries or business units. In such transactions, customer information generally is one of the transferred business assets but remains subject to the promises made in any pre-existing Privacy Notice (unless, of course, the customer consents otherwise). Also, in the unlikely event that Stoneware or substantially all of its assets are acquired, customer information will of course be one of the transferred assets.
• Protection of Stoneware.in.net and Others: We release account and other personal information when we believe release is appropriate to comply with applicable law; enforce or apply our Conditions of Use and other agreements; or protect the rights, property or safety of Stoneware.in.net, our users or others. This includes exchanging information with other companies, organisations, government or regulatory authorities for fraud protection and credit risk reduction. Obviously, however, this does not include selling, renting, sharing or otherwise disclosing personally identifiable information from customers for commercial purposes in a way that is contrary to the commitments made in this Privacy Notice

How secure is information about me?

• We work to protect the security of your information during transmission by using Secure Sockets Layer (SSL) software, which encrypts information you input in addition to maintaining security of your information as per the International Standard IS/ISO/IEC 27001 on "Information Technology Security Techniques Information Security Management System-Requirements".
• We reveal only the last four digits of your credit card numbers when confirming an order. Of course, we transmit the entire credit card number to the appropriate credit card company during order processing.
• We maintain physical, electronic and procedural safeguards in connection with the collection, storage and disclosure of personal information (including sensitive personal information). Our security procedures mean that we may occasionally request proof of identity before we disclose/gather personal information to you.
• It is important for you to protect against unauthorised access to your password and to your computer. Be sure to sign off when you finish using a shared computer.

We use third-party advertising companies to serve ads when you visit our website. These companies may use information (not including your name, address, email address, or telephone number) about your visits to this and other websites in order to provide advertisements about goods and services of interest to you.

We provide all users with the opportunity to opt-out of receiving non-essential (promotional, marketing-related) communications from us on behalf of our partners, and from us in general, after setting up an account.

If you want to remove your contact information from all Stoneware.in.net lists and newsletters, please select the unsubscribe option from either the emails/ promos you receives, from our website or by getting in touch with customer care.

Are Children Allowed to Use Stoneware.in.net?

Use of Stoneware.in.net is available only to persons who can form a legally binding contract under the Indian Contract Act, 1872. If you are a minor i.e. under the age of 18 years, you may use Stoneware.in.net only with the involvement of a parent or guardian.

Notices and Revisions
If you have any concern about privacy or grievances at Stoneware.in.net, please contact us at customer@stoneware.in.net with a thorough description and we will try to resolve the issue for you.

Our business changes constantly and our Privacy Notice and the Conditions of Use will change also. We may email periodic reminders of our notices and conditions, unless you have instructed us not to, but you should check our website frequently to see recent changes.

Unless stated otherwise, our current Privacy Notice applies to all information that we have about you and your account. We stand behind the promises we make, however, and will never materially change our policies and practices to make them less protective of customer information collected in the past without the consent of affected customers.

In accordance with Information Technology Act 2000 and rules made there under, the name and contact details of the Grievance Officer are provided below:

Name: Siddharth Sriram
Email id : customer@stoneware.in.net